TERMS OF USE – MAZALA CLOUD

Effective Date: May 5, 2025
Last Updated: May 5, 2025
Website: https://mazalacloud.com

These Terms of Use (“Terms”) govern your access to and use of mazalacloud.com (the “Site”), which is owned and operated by Mazala Cloud, a business unit of Mazala Limited, a company incorporated in Hong Kong. By accessing this Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please discontinue your use of the Site.

1. PURPOSE OF THIS SITE

Mazala Cloud provides web hosting, domain registration, SSL provisioning, and related cloud infrastructure services to individuals, businesses, and organizations.

This Site is intended to:

  • Provide general information about Mazala Cloud’s services
  • Accept service requests and order submissions
  • Offer access to support portals, client accounts, and documentation
  • Facilitate communication with customer support and technical staff

Using the Site does not constitute a binding agreement. Services become active only upon successful registration, payment, and provisioning confirmation through our authorized systems.

2. ELIGIBILITY AND USE

By using this Site, you confirm that:

  • You are at least 18 years old
  • You are legally authorized to represent your organization (if applicable)
  • You are providing accurate, lawful information

You agree not to:

  • Impersonate others or falsify account details
  • Attempt unauthorized access to infrastructure or databases
  • Upload or distribute malicious code or disruptive software
  • Use the Site for spam, phishing, or unauthorized marketing purposes

3. SERVICE REQUESTS AND LIMITATIONS

Service inquiries and order forms are used for preliminary evaluation. Quotes and previews are non-binding until:

  • Full payment is received and confirmed
  • System provisioning is complete
  • You receive login credentials or account activation

Mazala Cloud reserves the right to reject or delay service for reasons including fraud prevention, compliance requirements, or technical constraints.

4. THIRD-PARTY PROVIDERS

We work with third-party service providers such as:

  • ICANN-accredited registrars
  • Certificate authorities (CAs)
  • Infrastructure and data center partners

We are not responsible for:

  • Final domain availability or registry outcomes
  • SSL verification processes or external validation timelines
  • Downtime or errors resulting from external vendor infrastructure

Your use of integrated services is subject to their respective terms.

5. INTELLECTUAL PROPERTY

All materials on this Site—including but not limited to logos, code, text, and media—are the intellectual property of Mazala Limited or its licensors.

You may not:

  • Reproduce or use content for commercial purposes without consent
  • Alter or distribute proprietary forms, templates, or code
  • Remove attribution or copyright markings

6. DATA COLLECTION AND PRIVACY

By using the Site, you consent to the collection and processing of your information in accordance with our Privacy Policy. This includes data related to service setup, user authentication, billing, and compliance.

7. DISCLAIMER OF WARRANTIES

The Site and its contents are provided “as is” and “as available.” We do not guarantee:

  • Continuous uptime or availability
  • Accuracy or completeness of content
  • That a service or domain will be available at your requested time

All express or implied warranties are disclaimed to the fullest extent allowed by law.

8. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Mazala Limited and its affiliates will not be liable for:

  • Indirect or consequential damages
  • Lost revenue, data, or business interruptions
  • Errors caused by third-party providers or user misconfiguration
  • Unauthorized access resulting from weak credentials

Your sole remedy is to discontinue using the Site.

9. REGULATORY COMPLIANCE

Mazala Cloud operates in accordance with applicable laws and digital service regulations within Hong Kong and internationally. Certain services may be restricted based on legal, geographic, or policy-based limitations.

10. AMENDMENTS

We may revise these Terms periodically. Updates will be posted to this page with an updated “Last Updated” date. Continued use of the Site constitutes acceptance of any modified terms.

11. GOVERNING LAW

These Terms are governed by the laws of the Hong Kong Special Administrative Region (HKSAR). Any disputes shall be resolved in the competent courts of Hong Kong.

12. CONTACT

For questions or legal inquiries, please contact:

Mazala Cloud
A business unit of Mazala Limited, Hong Kong
📧 Email: compliance@mazalacloud.com

Scroll to Top