ACCESSIBILITY STATEMENT

Effective Date: May 5, 2025

Mazala Limited, including its business unit Mazala Cloud—which provides web hosting, domain registration, and digital infrastructure services—is committed to ensuring digital accessibility for all users, including individuals with disabilities. We are actively working to improve usability and align our platforms with internationally recognized accessibility standards.

Our Commitment

Mazala Cloud is committed to making its web environments—including mazalacloud.com, customer dashboards, and service portals—accessible to all individuals regardless of physical ability, device preferences, or assistive technology in use.

We strive to meet the requirements of:

  • WCAG 2.1 Level AA (Web Content Accessibility Guidelines)
  • Best practices for digital accessibility applicable under Hong Kong’s Equal Opportunities Commission (EOC) recommendations
  • International norms for inclusive online access

Accessibility Features

Mazala Cloud’s platforms incorporate several features to promote usability:

  • Mobile-responsive layouts and adaptive design
  • Full keyboard navigation and screen reader support
  • Scalable text and high-contrast display options
  • Clear and semantic HTML5 structure with proper heading hierarchy
  • Alt-text and labels for images, buttons, and user interface elements
  • Minimal use of non-essential animations to reduce sensory overload

Continuous Improvement

Accessibility is an ongoing responsibility. We regularly:

  • Audit and assess our website functionality
  • Test enhancements using both automated tools and human feedback
  • Upgrade components to align with evolving accessibility standards

Whether you’re managing a domain, configuring DNS, or accessing client support tools, our goal is to ensure a seamless experience for every user.

Feedback and Assistance

If you experience any accessibility barriers while using our website or digital platforms—whether related to navigation, readability, or usability—we encourage you to reach out.

📧 Email: accessibility@mazalacloud.com

Your feedback is essential to our mission of maintaining an inclusive and accessible digital environment for all.

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